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A to Z GUIDE
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | A Accessible Seating Accessible and companion seats are available at each seating level. Seating locations vary depending on particular events. Please indicate when buying tickets if you require accessible seating. ADA The TD Banknorth Garden Access Service Center places high priority on the comfort and safety of its guests. For more information, please visit our ADA Seating page. Address TD Banknorth Garden is located at: 100 Legends Way Boston, MA 02114 Advance Ticket Sales The Box Office sells tickets for all events during the standard hours of operation. After 7:00 p.m. on the night of an event, guests can only purchase tickets to the event that is taking place that evening. Click here for more information. (Link to Box Office page) Advertising Opportunities To learn more about advertising opportunities at the TD Banknorth Garden, please contact our Corporate Partnerships department at 617.624.1835. Age All individuals two years of age or older must possess a valid ticket for entry into the TD Banknorth Garden. A Child under two years of age is admitted free of charge for all events, provided that the child sits on a patron's lap. Occasionally, a family show (Disney On Ice, Globetrotters, Ringling Bros., etc.) will require children younger than two years old to purchase a ticket. Airports Boston's Logan International Airport is located less than (4) four miles away from the Garden. This is the closest airport to the arena. Aisles For safety and as a courtesy to other ticket holders, patrons are prohibited from sitting or standing in the aisles. Any guest not in compliance may be subject to eviction. Alcohol Service Management/Policy Alcohol is served at most TD Banknorth Garden events. Garden staff is trained in responsible alcohol service management. To purchase alcoholic beverages, a patron must present a valid MA driver's license, MA liquor ID, passport or military ID, which indicates the patron to be a least 21 years of age (MA ID cards, duplicate licenses, expired licenses, damaged licenses and driver's licenses, which do not have photos, will not be accepted). Out of state licenses are acceptable only if the patron is at least 25 years of age and another form of identification (e.g., credit card) will be required if the patron is between 25 and 30 years of age. For more information on the Garden's Alcohol Management/Policy, click here. Animals The only animals that patrons are allowed to bring into the Garden are those serving as guide, signal or service animals to aid guests with disabilities. Guests escorted by service animals may not take up additional seats unless a ticket has been purchased for the adjacent seat, but may request accessible seating. Assistive Listening Devices Assistive Listening Devices are available for loan at the Guest Relations Office located on Level 4, Loge 4. ATM's TD Banknorth ATM machines are located in the following areas:
Baby Changing Facilities Baby changing stations are located in all restrooms throughout the Garden. Please note there are no "Family Restrooms" in the arena. Bag Searches (See also Prohibited Items) Bags, backpacks, luggage, coolers, parcels, briefcases and like articles will be strictly prohibited from the Garden. All guests will be subject to search, at the Garden's discretion, of their person and/or possessions (including women's handbags of normal size that may be allowed entry after such search). Patrons with prohibited articles will be turned away at the entrances and no storage or "check area" will be provided for such items. Enforcement will be without exceptions. Click here for more information. Banners Restaurant Dining in Banners is available for the exclusive enjoyment of all Premium Club Members / Ticket-holders (Levels 5 & 6). Reservations can be made by calling 617.624.2501. Banners and Signs Banners and signs are permitted inside the Garden, provided that Garden management may prohibit and confiscate signs that are not event-related, that are excessive in size or that contain indecent or derogatory comments or images, political statements, or commercial references. Signs and banners may not be hung anywhere in the Garden or displayed in any way that obstructs the view of others or advertising signage. No signs or banners with poles or sticks are permitted. Binoculars Patrons are welcome to bring a pair of binoculars to the Garden to enhance their overall experience. Boardroom, The (The Premium Club) The Boardroom is located in the West End of the arena, on Levels 5 and 6 of The Premium Club. Access to The Boardroom is limited to patrons with Boardroom tickets. A Boardroom ticket also allows access to The Premium Club restaurants, as well as The Sports Museum. For more information about The Boardroom or The Premium Club, please call 617.624.CLUB or click here. Boston Bruins The TD Banknorth Garden is home to the Boston Bruins. You can contact the Boston Bruins organization by writing to: Boston Bruins TD Banknorth Garden 100 Legends Way Boston, MA 02114 Phone: 617.624.1900 (main office) For more information about the team, please visit BostonBruins.com. Boston Bruins Foundation The Boston Bruins Charitable Foundation, Inc., is a 501(c)(3) charitable organization associated with the Boston Bruins. For more information about the Boston Bruins Foundation, visit BostonBruinsFoundation.org. Boston Celtics The TD Banknorth Garden is home to the Boston Celtics. You can contact the Boston Celtics organization by writing to: Boston Celtics 226 Causeway Street 4th Floor Boston, MA 02114 Phone: 617-854-8000 For more information about the team and how to purchase tickets, call 1-866-4CELTIX or visit BostonCeltics.com. Bottles and Containers (See also prohibited Items) Patrons are not permitted to carry bottles or containers into the TD Banknorth Garden at any time. Click here for Garden Policies. Box Office The TD Banknorth Garden Box Office is located on the west side of the North Station Platform, to the right of the Pro Shop. The Box Office does not accept any incoming phone calls. For all ticket availability inquiries, please contact Ticketmaster at 617.931.2000. For more information on the Box Office, please click here. Bus and Limousine Drop-Off The best drop-off location is on Causeway Street, which is the street that runs in front of the TD Banknorth Garden. There is no designated parking for buses or limousines. C | Back to Top | Cancelled/Postponed Events In the rare event that a Garden event is postponed or canceled, please visit the Garden website for up-to-date information on scheduled events. Camera Policy Sporting Events: Non-flash, still cameras without a detachable lens, may be used to take pictures of sporting events or events where house lights are illuminated during a performance. Cameras with detachable lens are prohibited from all TD Banknorth Garden events. Any tripod or other photography equipment may not be used or placed in any area of the building without building issued media credentials. Concerts and other Events: The Event Promoter reserves the right to deny camera use at any time during or before the concert and to prohibit the use of any camera that is deemed unacceptable. Cameras with detachable lens are prohibited at all TD Banknorth Garden concerts. The use of flash photography is also prohibited. Click here for more Garden policies. Catering (Special Events) Extensive special event catering services are available for corporate events, fundraisers, holiday party, and other special events. For an event that involves a game or event (concert or family show) at the Garden, call 617.624.1VIP. If you are looking to book an event that does not involve an event at the Garden, call 617.624.1638. Changeovers Changeovers from basketball to hockey set-up and vice versa, and for other events, generally require approximately 3.5 hours. It is not unusual for the Garden to host different types of events in the same day. Charitable Donations Garden Neighborhood Charities For auction or raffle items, please send your request on letterhead to: Garden Neighborhood Charities 100 Legends Way Boston, MA 02114 You may also fax your request on your corporation's/school's letterhead to 617.624.1871 or fill out the Donation Request Form. Please provide six weeks lead-time for requests. Click here for more information about Garden Neighborhood Charities. For Boston Bruins requests, please visit BostonBruins.com or click here. Children (see Age) Club Seats (The Premium Club) If you are attending an event with a Club Seat ticket, please enter through The Premium Club entrances located at the east and west end of North Station. Your Club Seat ticket also allows access to The Premium Club restaurants, The Sports Museum, and The Dewar's 12 Lounge (during most events). For more information on Club Seats, please call 617.624.CLUB or click here. Coat Check The TD Banknorth Garden does not provide an area to check coats or any other personal belongings. The Garden is not responsible for any property that is lost, stolen, or damaged. Commuter Rail The MBTA operates the North Station commuter rail station, located on the ground floor beneath the Garden. North Station is home to the northbound and westbound commuter rail as well as a subway station located adjacent to the east entrance. Click here for more information about the MBTA and commuter rail, hours of operations and fares. Concessions On each level of the TD Banknorth Garden, there are various concession stands offering many food and beverage options. Click here for a list of concessions stands and food offerings. Please note that food items are not cooked in peanut oil and peanuts sold at the Garden are prepackaged. Courtside Club The Celtics Courtside Club is located inside Legends Restaurant. The Courtside Club is exclusive to those ticket holders with courtside seats to Boston Celtics games. Customer Service If you have a specific complaint or concern, please email us at customerservice@tdbanknorthgarden.com or call 617.624.1331. If you have a general question, comment, or suggestion for us, please email us at askthegarden@tdbanknorthgarden.com. Cybear Club The Bruins' Cybear Club is the most swift and accurate source for Boston Bruins team information. Cybear members receive special Bruins ticket offers and discounts, breaking news, official Boston Bruins eNewsletter, and monthly drawings for gifts, merchandise, game tickets and more! Click here to sign up today. D | Back to Top | Damaged Merchandise In the event that you purchased damaged or defective merchandise, please call Guest Relations at 617.624.1331. If you purchased merchandise from a Fan Zone call 617.624.1607. If you purchased merchandise from the Pro Shop call 617.624.1500. Designated Driver Program The TD Banknorth Garden offers a designated driver program for fans attending during Bruins and Celtics games. Visit Guest Relations for more information, located on Loge Level 4 near Section 4. Dewar's 12 Lounge, The The Dewar's 12 Lounge is located on Level 5 of The Premium Club and boasts a beautiful bar, plasma televisions, and an awesome view of the action! Club Seat ticket holders have full use of this area to mingle and enjoy food and beverage during all Bruins and Celtics games. The Dewar's 12 Lounge is also available to rent for private parties during other Garden events. For more information, call 617.624.1VIP. Directions The TD Banknorth Garden is located at 100 Legends Way. Please visit our directions page for more information. For Mapquest searches or navigation systems, use the address 120 Causeway Street, Boston, MA 02114. Disabled Services (see also ADA Seating) The TD Banknorth Garden meets all structural and service requirements of the Americans with Disabilities Act. Click here for more information on services available to guests needing disabled services. DNC - Boston Delaware North Companies, Inc. - Boston, is the operator of the TD Banknorth Garden. Click here for more information about DNC - Boston's parent company, Delaware North Companies. Door Opening Times The time the doors to the TD Banknorth Garden open will vary according to the event. The typical times are noted below. Please check in advance by calling 617.624.1000. Bruins - East and West Premium Doors open two hours prior to game time. All Doors open one hour prior to game time. Celtics - East and West Premium Doors open two hours prior to game time. All Doors open one hour prior to game time. Concerts/Other Events - Doors open one hour prior to the event unless otherwise specifically noted. Drop Off and Pick-Up Points The best place to arrange for drop-off and pick-up for Garden events is along Causeway Street, which runs in front of the Garden. There are no designated drop-off or pick-up locations. E | Back to Top | Elevators The TD Banknorth Garden has two public elevators available to the general public, one located in the southeast corner of the arena and the other is located in the southwest corner. Each elevator provides access to all levels. End Times There is no definitive end time for concerts. Bruins and Celtics games are generally two to three hours in duration. Employee Recognition The TD Banknorth Garden is proud of its commitment to customer service and we are pleased when we hear of employees who perform their duties in an exemplary manner. If you would like to give any of our employees special recognition please email your feedback to customerservice@tdbanknorthgarden.com. Employment Opportunities To find out about employment opportunities at the TD Banknorth Garden, please click here. Entry/Exit The Garden has escalators located near the East and West entrances in North Station that provide access to the ticket turnstyles and to each level of seating. Please follow the direction of TD Banknorth Garden staff and/or refer to the section listed on your ticket as to which level to access. Upon exiting the arena, you may leave the Garden through the escalators you entered or stairwells leading out of the building. Escalators The TD Banknorth Garden has thirteen (13) escalators that service each level between Level One and Level Seven. F | Back to Top | Facility Fee The purpose of a facility fee is to defray general operating costs for the venue and its events. You will find that many venues are charging this type of fee and that it is in line with industry standards. A facility fee is charged to each ticket purchased to the TD Banknorth Garden and may vary depending on the type of event. Fan Safe Hotline The TD Banknorth Garden is committed to ensuring a safe, comfortable and enjoyable experience for all guests. If you encounter a security concern, please bring it to the attention of any Garden employee or use your cell phone to call the Fan Safe Hotline at 617.624.2FAN (2326). First Aid The First Aid office is located on Level 4 across from Section 15/16. Food and Beverages Guests may not bring food and/or beverage items into the arena at any time. Guests must dispose of the unauthorized items prior to entrance into the arena. The Guest Relations Office will not check-in or store any food or beverage items. Guests with specific/special dietary needs due to medical conditions or religious requirements should contact the TD Banknorth Garden at 617.624.1331. For more information on food and beverage items offered at the many concessions stands throughout the Garden, click here. G | Back to Top | Garden Gold Cards The Garden Gold Card is an exclusive gift card that can be used at the TD Banknorth Garden and is available in a Garden, Bruins, or Celtics theme. Garden Gold functions like a normal gift card; it can be purchased and used at the Garden and the card is reloadable. Use your Garden Gold Card to purchase tickets, team gear, or food & beverage at the TD Banknorth Garden Box Office, the Boston Bruins Pro Shop, and select concession stands within the arena. To purchase a Garden Gold Card, please click here. Garden HDX Installed prior to the 2006-07 season, Garden HDX is the country's first indoor arena fully functional high-definition scoreboard. This massive state-of-the-art scoreboard features four larger than life screens along with three rings of LED technology, bringing fans closer to the action with amazing clarity. Garden Neighborhood Charities Garden Neighborhood Charities, Inc. is a 501(c)(3) charitable organization that implements a variety of community outreach initiatives in Boston neighborhoods. Click here for more information about Garden Neighborhood Charities. Gift Certificates (also known as TD Banknorth Garden Cash) Gift certificates are a great gift to present to family, friends, co-workers, and employees. TD Banknorth Garden Cash can be purchased at the Box Office and is redeemable at all points of purchase in the TD Banknorth Garden (excluding purchases of specific event merchandise). TD Banknorth Garden Cash is offered in denominations of $5 and $20. Goal (Bruins) The goal in front of Sections 6 and 7, at the arena's west end; the Bruins shoot at this goal twice during the 1st and 3rd periods. Group Information and Reservations For group tickets and information, please call our Group Sales department at 617.624.1805 or email us at groupsales@tdbanknorthgarden.com. Guest Code of Conduct The TD Banknorth Garden is committed to enhancing safety and creating more enjoyable experiences for all patrons. The TD Banknorth Garden appreciates that all fans observe the Guest Code of Conduct. Click here for a list of guidelines and more information about the Guest Code of Conduct. Guest Relations The TD Banknorth Garden is committed to providing a safe and enjoyable atmosphere. Any guest in need of assistance during an event should seek a Guest Relations Team Member or Security Officer. Guest Relations is located on Level 4, near Loge 4 or call the Fan Safe Hotline at 617.624.2FAN. H | Back to Top | History of the TD Banknorth Garden For the history about the old Boston Garden and the TD Banknorth Garden, click here. Hosting an Event Break away from the ordinary... Host your next function at the TD Banknorth Garden! From 50 to 15,000 people, the TD Banknorth Garden is the place for any event. For more information about hosting an event at the Garden, click here. Hotels The Boston area is home to many hotels. Click here for a list of hotels near the TD Banknorth Garden. Hub, The Located on the Level 4 concourse, The Hub is a full-service bar and has a panoramic view of Boston. The Hub is accessible to all guests and does not require a membership. I | Back to Top | Inclement Weather Policy In the rare event that a Garden event is postponed or canceled due to inclement weather, please visit the Garden website for up-to-date information on scheduled events. Should a decision be made to cancel or postpone an event, this information will be promptly posted on the Garden website as well as on our main information telephone line at 617.624.1000. Insiders The Insiders Club is a free, all-access pass to the TD Banknorth Garden! Insiders receive access to ticket packages for select events at the Garden, the chance to enter drawings for free gifts (merchandise, concert tickets, etc.) and breaking news of upcoming events and Garden news. Click here to sign up today. Interpretive Services The TD Banknorth Garden will arrange for interpretive services, if notified at the time of purchase, for concerts and family shows. Patrons can call the ADA line at 617.624.1754 or email accessibleneeds@dncboston.com to request this service. Intoxicated Guests TD Banknorth Garden reserves the right to deny entry to intoxicated guests. Any intoxicated guests causing a disturbance during an event will be asked to leave the facility and may be subject to arrest. L | Back to Top | Legends Restaurant Set in the heart of the TD Banknorth Garden, Legends is a private, members-only sports club where you and your guests can enjoy the memories of Boston's best with an upscale, yet relaxed atmosphere. Legends is everything you would expect from a sports bar and a whole lot more. Legends opens one hour before a game and remains open one hour after the end of each game. Click here for more information about Legends. Lost and Found TD Banknorth Garden management assumes no responsibility for items lost at events. All lost and found items are to be taken to the Guest Relations Office (Level 4, Loge 4) during events. Guests should visit the Guest Relations Office during the event to inquire about lost items. After the conclusion of an event, Guests may contact TD Banknorth Garden Lost and Found at 617.624.1331 to inquire about lost items. Lost Children Children should be directed to the nearest TD Banknorth Garden staff member should they become lost. Lost Children will be taken to the Guest Relations Office (Level 4, Section 4). Parents looking for a lost child should go to this office as well. Lost or Stolen Tickets If you have lost your tickets or they have been stolen before your event takes place, please return to your point of purchase for further assistance. If you have purchased tickets through Ticketmaster phone or Ticketmaster online, please call Ticketmaster Customer Service at 617.931.2000. M | Back to Top | MBTA (see Commuter Rail) Media Access Media credentials can be requested by calling 617.624.1854 and asking for the Public Relations department. You must be an accredited member of the media on assignment to be considered. Merchandise The TD Banknorth Garden has many points of sale where guests may purchase merchandise at an event. The Pro Shop The Pro Shop is located on the west side of North Station (Level 1 near the Box Office) and carries Bruins and Celtics merchandise, NHL, NBA and other local team products. For more information about the Pro Shop and for hours of operation call 617.624.1500 or click here. Fan Zones In addition to the Pro Shop, there are novelty stands, called Fan Zones located on Levels 2, 4, 5, and 7 in the Garden. Here you will find Bruins and Celtics clothing and other items. During other events, concession stands with official event-specific merchandise will be open in addition to the Fan Zones. Messages on Garden HDX Scoreboard Messages are available for both Bruins and Celtics games for a donation. For Bruins games, a donation of $150 to the Boston Bruins Foundation is required. For Celtics games, a donation of $50 to Garden Neighborhood Charities is required. For more information on scoreboard messages, please click here. Ten days of notice is required for scoreboard messages. N | Back to Top | North Station (see Commuter Rail) O | Back to Top | On Sales (Random Number Distribution) For many shows appearing at the TD Banknorth Garden, Random Number Distribution (RND) is used during the on-sale to ensure the most equitable system to purchase tickets. For more information on Random Number Distribution, click here. P | Back to Top | Parking The TD Banknorth Garden doesn't own or operate any local parking facilities. However, there are many parking garages and facilities around the Garden. Click here for more information on parking. Pay Phones Pay Phones are located near the following locations in the Garden: Level 4 - Loge 5, Loge 9, Loge 14 and Loge 19 Level 7 - Section 304, Section 313, Section 319 and Section 328 Phone Numbers ADA 617-624-1754 Event Information Line 617-624-1000 TicketMaster 617-931-2000 Bruins Season Tickets 617-624-BEAR Guest Relations 617-624-1331 Garden Group Sales 617-624-1805 The Premium Club 617-624-CLUB VIP 617-624-1VIP Lost and Found 617-624-1331 Celtics Individual Tickets 800-4NBA-TIX Celtics Season/Group Tickets 866-4CELTIX Player Appearances To request a Player Appearance, please contact the Boston Bruins or Boston Celtics community relations department. There are no appearances on game days. Click here to request an appearance of a Boston Bruins player. Click here for more information about player appearances/community relations for the Boston Celtics. Premium Club, The The Premium Club, located on levels 5 & 6 of the TD Banknorth Garden, is an exclusive membership-only club dedicated to providing members with the highest levels of service. In the Premium Club, access is everything, including access to sold-out games and concerts, the hottest theater shows, private trips with celebrities and access to tee times at the country's most prestigious golf courses. Designed to enhance professional and personal entertainment needs, companies all over New England use The Premium Club to close new deals, expand business relationships, reward employees and entertain friends and family. There are various seating packages and options available as part of your membership with The Premium Club, including Executive Suites, Club Seats, the SportsDeck and The Boardroom. Please call 617.624.CLUB or click here for more information about The Premium Club! Premium Club Restaurant, The The Premium Club Restaurant is a bistro-style restaurant located on Level 5 of the arena. The more casual of the two arena restaurants, the Premium Club Restaurant has several different menu options including pizza, deli sandwiches and salads, grilled fare, a pasta station and more. Click here for more information about The Premium Club Restaurant. Prohibited Items ALL ITEMS brought into the arena are subject to inspection. For a complete list of prohibited items, click here. Promotions For a list of promotions at Boston Bruins and Boston Celtics games, please visit each team's respective website. Protective Netting (Hockey) During hockey games at the TD Banknorth Garden, protective netting is hung above the glass behind both goals. This precaution limits the amount of pucks that leave the ice and enter the seating area. Although the netting provides some protection from injury, the Garden reminds you to stay alert at all times. Pucks Pucks that go into the stands during hockey games may be kept by the patron who catches the puck. Please note that while protective netting is put in place at each end of the rink, pucks may still go into the stands. The hockey pucks are made out of 100% vulcanized rubber and are chilled. When the pucks go into the stands it can cause serious injuries, so please stay alert at all times. Please notify a Guest Relations Team Member if you get hit or hurt by a puck. Q | Back to Top | Questions/Concerns If you have any questions or concerns before or after an event, please call our Guest Relations department at 617.624.1331, Monday - Friday during normal business hours or email customerservice@tdbanknorthgarden.com. If you have questions or concerns during the event, please seek the nearest Guest Relations Team Member, Security Officer or visit the Guest Relations located on Level 4, near Loge 4. R | Back to Top | Random Number Distribution (RND) For many shows appearing at the TD Banknorth Garden, Random Number Distribution (RND) is used during the on-sale to ensure the fairest system to purchase tickets and to help eliminate the threat of "scalpers." Click here for more information on RND. Re-Entry There is no re-entry to the Arena. Guests who wish to return a prohibited item to their vehicle or need to exit and re-enter due to personal emergencies (i.e. retrieve medicine from vehicle), must first make contact with a Guest Relations Supervisor to make necessary arrangements. Refunds and Exchanges The TD Banknorth Garden has a no refund, no exchange policy on tickets for all events. Restaurants No matter what the event, the TD Banknorth Garden can satisfy your hunger. Aside from general concessions, Delaware North Sportservice provides our upscale dining and services through its Restaurant Services Group, Well Bread. Click here for more information on dining options within the Garden. Restrooms Men's and Women's restrooms may be found near the following locations in the Arena: Level 4 Men's - Loge 4, Loge 8, Loge 15 and Loge 19 Women's - Loge 5, Loge 9, Loge 16, and Loge 20 Level 5 & 6 Private restrooms in each suite. There are also general restrooms available for use on each level. Level 7 Men's - Section 306, Section 311, Section 321, Section 326 Women's - Section 306, Section 311, Section 321, Section 326 S | Back to Top | Schedule Of Events The TD Banknorth Garden updates the event calendar as soon as events are confirmed. Please visit our current event calendar by clicking here. Season Tickets Season Tickets are available for both the Boston Bruins and Boston Celtics. Contact the following numbers to inquire about Season Tickets. Boston Bruins - 617.624.BEAR Boston Celtics - 866.4CELTIX Seating Capacity Hockey - 17,565 Basketball - 18,624 Concert, End Stage - 14,801 Concert, Center Stage - 17,171 Ice Shows - 15, 898 Wrestling - 17, 834 Circus - 17,315 Seating Chart (Seat View Finder) You may access our detailed seating charts by visiting our seating page. Security The TD Banknorth Garden is committed to providing a safe and enjoyable atmosphere. Any guest in need of assistance during an event should seek a Guest Relations Team Member, Security Officer, visit Guest Relations located on level 4, near loge 4 or call Fan Safe Hotline at 617.624.2FAN (2326). Smoking The TD Banknorth Garden is a smoke free facility and smoking is not allowed anywhere in the arena. Sponsorship Opportunities To learn more about sponsorship opportunities at the TD Banknorth Garden, please contact our Corporate Partnerships department at 617.624.1835. SportsDeck The SportsDeck is located in the East end of the arena, on Level 5 of The Premium Club. Only those with tickets valid specifically for The SportsDeck are allowed entry. A SportsDeck ticket also allows access to The Premium Club restaurants and The Sports Museum. For more information about the SportsDeck or the Premium Club, please call 617.624.CLUB or click here. Sport Shots Click here to get your Sport Shots photo » Sports Museum, The The Sports Museum is located on Levels 5 and 6 of the Garden and houses a unique collection of New England sports memorabilia. For more information about The Sports Museum and hours or operation, click here. Standing The TD Banknorth Garden asks all guests to remain seated during events. Depending on the demographics of the event (such as concerts), standing may be accepted as normal protocol. Guests are permitted to stand if the majority of the audience is doing the same. Standing on seats or any other building structure is not permitted and may result in eviction from the event. Strollers If necessary, guests may bring strollers to events at the arena. Please understand, however, that these strollers must be collapsible and fit under your seat. You may not leave strollers in the walkways, gates, or concourses and our staff will not guard these items for you. The TD Banknorth Garden is not responsible for any lost, stolen, or damaged strollers. Strollers may be checked at the Guest Relations Office on Level 4, near Loge 4. Suite Rentals For some events, Executive Suites may be rented to entertain guests and clients. For more information about Executive Suite rentals, please call 617.624.1VIP or click here. T | Back to Top | T, The (see Commuter Rail) Taxis There is a taxi stand on Causeway Street located just in front of the Garden. TD Banknorth TD Banknorth Inc. is a leading banking and financial services company headquartered in Portland, Maine and a majority-owned subsidiary of TD Bank Financial Group with banking divisions in eight Northeastern states. As of December 31, 2006, TD Banknorth had $40 billion of total consolidated assets and provided financial services in Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, and Vermont. In March of 2005 TD Banknorth Inc. and Delaware North Companies reached an agreement on a 20-year deal to return the Garden name. Under the agreement, "TD Banknorth Garden" became the official name of the 19,600-seat, state-of-the-art facility through 2025 TD Banknorth Service Kiosk Visit the TD Banknorth Service Kiosk inside North Station for general assistance with your TD Banknorth account, as well as to learn more about the products and services TD Banknorth offers. Four ATM's are also available in North Station for your convenience. Temporary Disabilities If you have a temporary disability or injury please call the ADA phone line at 617.624.1754 and we will make the necessary arrangements for you to attend the event in a comfortable and enjoyable manner. When calling, please have the event, date, section, row, and seat available. Click here for more information. Ticketing Procedures Consumer Warning - The TD Banknorth Garden uses bar code scanning for ticket admissions. As a result, fans should be careful when purchasing tickets and should ensure that the seller is a TD Banknorth Garden licensed ticket seller, such as the TD Banknorth Garden Box Office, all Ticketmaster outlets, Ticketmaster by phone, and Ticketmaster.com. Otherwise, you may be purchasing a ticket that is invalid and will be denied admission! Click here for more information about ticketing procedures. Ticketmaster Charges Ticketmaster surcharges cover the costs of performing the administrative functions necessary to process ticket orders, as well as for shipping. There are three ways to purchase tickets through Tickemaster. If you choose to use Ticketmaster's phone or Internet service, you will be assessed a facility fee (Facility Fee link), a convenience and shipping charge. If you choose to utilize a Ticketmaster outlet to purchase tickets, you will be assessed a facility fee and a convenience charge. You may avoid Ticketmaster charges only by purchasing tickets in person at the Garden Box Office. Ticketmaster Phone Numbers Bruins and Celtics Games - 617.931.2222 Concerts/Other Events - 617.931.2000 Tickets Purchasing Tickets Tickets for events at the TD Banknorth Garden may be purchased at the following authorized points of purchase: in person at the Garden Box Office, online through this website (which will hyperlink you to Ticketmaster), at a Ticketmaster Outlet or by calling Ticketmaster at 617.931.2000 for concerts and events, and 617.931.2222 for Bruins and Celtics games. Click here for more information on purchasing tickets. Disabled Services The Garden provides disabled accommodations and sells tickets to disabled individuals through our ADA phone line, which may be reached at 617.624.1754 or click here for more information. V | Back to Top | Video and Audio Equipment Policy Use of movie cameras and video or audio recording equipment is strictly prohibited by event promoters, and the TD Banknorth Garden reserves the right to confiscate any tape or film. VIP Tickets The TD Banknorth Garden VIP Ticketing Department has limited unique ticket packages for all upcoming TD Banknorth Garden sporting events, concerts, and other events. For more information on VIP ticket packages, call 617.624.1VIP or click here. W | Back to Top | Water Fountains Water Fountains are located near the following locations at the Garden: Level 4 - Loge 4, Loge 9, Loge 15, Loge 20 Level 7 - Section 306, Section 311, Section 321, Section 326 Weapons Guests, including law enforcement personnel not present in an official capacity, are prohibited from bringing weapons into the arena. TD Banknorth Garden does not provide weapon lockers. Click here for more information about the Garden policies. Wheelchairs Guests with disabilities and their companions may enjoy wheelchair space locations that are dispersed both vertically and horizontally throughout the facility in numerous price ranges. For more information, click here. Wheelchair Escorts Wheelchair Escorts are available for disabled guests who may need assistance getting to or from their seat. Our escorts will meet a guest at the entry doors and assist them to their seat as well as meeting them at the end of event and escorting them to nearest exit. For more information, please call the ADA phone line at 617.624.1754 or click here. Whistle Policy As a courtesy to your fellow ticketholders, we ask that, during sporting events, you refrain from walking around in the seating area until there is a stoppage in play (during sporting events). The Guest Relations Team Member in your section will ask that you stand to the side of the entry way into the arena and let you know when you are able to go back to your seat. We thank you for complying with this policy. Widget According to Wikipedia, a web widget is a portable chunk of code that can be installed and executed within any separate HTML-based web page by an end user without requiring additional compilation. Stay connected to the Garden and all of its events! Grab and add the Bruins Widget » Will Call The Will Call window is located on Level 1 at the box office. To pick up tickets, you must have a valid picture ID. Z | Back to Top | Zamboni Rides The unique opportunity of riding a Zamboni requires a $150 donation to the Boston Bruins Foundation and that all riders must be 15 years of age or older. For more information or to set up a ride, please call 617.624.1923. Zamboni rides are subject to availability. |
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